When your printer starts printing in black and white only, it can be frustrating, especially if you need color prints for your work or projects. Fortunately, this problem can usually be resolved with a few simple steps. This blog will explore the possible reasons why your printer can only print in black and white and provide you with detailed troubleshooting solutions to get back to color printing. The following will be discussed:

  1. Why Your Printer Only Prints in Black and White
  2. How to Fix Printer Only Printing in Black and White
  3. FAQs about Printer Printing in Black and White Only

Ⅰ. Why Your Printer Only Prints in Black and White

There are several reasons why a printer may default to black and white printing, even if you have selected a color. Below are the most common reasons, and knowing the possible causes will help you pinpoint the problem more effectively.

1. Empty or Low Color Ink/Toner Cartridges

One of the most common reasons for a printer to print in black and white is that one or more of the color cartridges (cyan, magenta, yellow) in inkjet printers or the color toners in laser printers are empty or low. Many printers will automatically switch to grayscale (black and white) mode if they detect an issue with the color cartridges.

2. Incorrect Printer Settings

Another common problem is that the print settings on your computer or within the print application are configured to print in black and white. It’s easy to miss this setting, especially when using the default options.

3. Outdated or Corrupted Printer Drivers

Printer drivers are responsible for the communication between your computer and the printer. If the drivers are outdated, corrupted, or incorrectly configured, they may not properly support color printing, causing the printer to default to black and white.

4. Clogged Printheads (For Inkjet Printers)

Inkjet printers use printheads to spray ink onto the paper. A clogged or dirty printhead will block the flow of color ink, causing the printer to print in black and white only. Printhead clogs are a common issue for printers that aren’t used regularly.

5. Printer Hardware Issues

Sometimes, a hardware problem in the printer can cause a black-and-white-only issue. This could include issues with the printer’s color cartridge sensor, faulty wiring, or other internal components. These issues can affect the printer's ability to process color prints.

6. Operating System or Application Overrides

Your computer's operating system or the application you're printing from (such as Microsoft Word or Adobe Acrobat) can override your settings, forcing the printer to print in black and white even if you've selected to print in color.

Ⅱ. How to Fix Printer Only Printing in Black and White

Now that you understand the possible causes, let's go over the troubleshooting steps to resolve the issue and get your printer printing in color again.

Step 1: Check Ink or Toner Levels

The first thing you should do is check the ink or toner levels in your printer. If any of your color cartridges are empty or nearly empty, the printer may automatically default to black and white printing. Here's how to check the ink or toner levels:

Inkjet Printers: Most inkjet printers allow you to check the ink levels via the printer’s display panel or through the printer software installed on your computer. If your printer has a low color ink level, replace the cartridge and try printing again.

Laser Printers: For laser printers, you can usually check toner levels through the printer’s control panel or via the software. If any of your color cartridges are empty or low, replace them with fresh, full cartridges. After replacing the cartridges, try printing a color document again.

Step 2: Check Your Printer Settings

Ensure the printer settings are configured correctly. It may be that your printer is set to print in grayscale or black and white, overriding the color settings. Here's how to check the settings:

For Windows:

  • Open the document or image you want to print.
  • Select "File" > "Print," or press "Ctrl + P."
  • In the print window, click on "Printer Properties" or "Preferences."
  • Look for the Color setting and make sure it is set to "Color" instead of "Grayscale" or "Black and White."
  • Confirm and print again.

For macOS:

  • Open the document you want to print.
  • Go to "File" > "Print."
  • In the print dialog box, select "Color" under the "Color Options" or "Quality & Media" section.
  • Confirm the setting and print the document again.

Tips: If the color option is already selected but the problem persists, try resetting the printer to its default settings and rechecking the options. You can refer to the following blogs to reset your printer: How to Reset Brother/Canon/Epson/HP Printer

Step 3: Update or Reinstall Printer Drivers

Outdated or corrupt printer drivers can sometimes cause printing problems, including forcing the printer to print in black and white only. To update your printer drivers:

  • Open your browser and visit the printer manufacturer’s official website.
  • Find the "Support" or "Downloads" page and enter your printer's model.
  • Download and install the latest version of the printer drivers.
  • Restart your computer and printer after installation to ensure the new driversare takes effect.
  • If updating the printer driver doesn't work, try uninstalling the existing drivers completely and reinstalling them. This can often resolve issues related to corrupted software.

Step 4: Clean the Printheads (Inkjet Printers)

For inkjet printers, clogged printheads can prevent color ink from flowing, resulting in black and white printing. Most printers offer a built-in cleaning feature that can help unclog the printheads. Here’s how to clean printheads:

  • Open the "Maintenance" or "Tools" section via the printer's display panel or printer software.
  • Look for an option like "Clean Printhead" or "Nozzle Check."
  • Follow the on-screen instructions to run the cleaning program.
  • Perform the cleaning procedure two or three times if necessary. After cleaning, run a test print to see if the colors are working again.
  • If the automatic cleaning doesn't resolve the issue, you might need to clean the printhead manually.

Step 5: Check for Hardware Problems

If your ink or toner levels are fine, the settings are correct, and the printheads are clean, but the problem persists, it could be due to a hardware failure. Common hardware issues include:

Faulty Cartridge Sensors: Some printers have sensors that detect ink or toner levels. If the sensor is faulty, it may falsely report a problem with the color cartridges.

Internal Malfunctions: A malfunctioning printer motherboard or print engine could also affect color printing.

In this case, it’s best to consult your printer’s manual or contact the manufacturer for further assistance. Some printers may require a professional technician to diagnose and repair internal hardware issues.

Step 6: Check Application or OS Settings

Sometimes, the issue isn't with the printer but the software you use to print. Applications like Microsoft Word, Adobe Acrobat, or your operating system settings could be overriding your printer settings. Here’s how to ensure that no such overrides are happening:

  • For printing applications, such as PDF readers or Microsoft Word, click "File" > "Print," and check if any color restrictions are applied.
  • For image editing software like Photoshop, click "File" > "Print." Check if the color option is set to "Black and White" in the print dialog box. If so, change it to "Color".
  • In Windows, go to "Control Panel" > "Color Management" and check if the default color profile is correct.
  • If necessary, reset the print settings to default. Additionally, check the print preview section to confirm the document is prepared for color printing.

Ⅲ. FAQs about Printer Printing in Black and White Only

Why is My Printer Printing in Black and White Only

Q1. How do I clean the printhead manually?

To clean the printhead manually, soak a lint-free cloth in distilled water or isopropyl alcohol and gently wipe the printhead to remove any dried ink. Make sure the printer is turned off and unplugged before performing this operation.

Q2. Can a printer reset fix a black-and-white-only printing problem?

Yes, performing a factory reset on a printer can sometimes resolve issues related to print settings and hardware failures. Resetting the printer to its default settings will erase any custom configurations and restore the printer to its original state.

Q3. Can software or applications override printer settings?

Yes, certain applications, like PDF readers or word processors, may override the printer’s color settings. Always verify your settings in both the print dialog and the application you are printing from.

Q4. Why does my printer sometimes print in color and sometimes in black and white?

This can happen due to fluctuating ink or toner levels, or it could be related to the print settings in your application or operating system. If one or more color cartridges are running low, the printer may automatically switch to black and white.

Q5. Can I print in color if my printer runs out of one color?

Many printers will stop printing in color if one of the color cartridges (cyan, magenta, or yellow) is empty. However, some printers allow limited color printing (using a mix of available colors) or will print in black and white.

Q6. Does the printer's Economy or Draft mode cause black and white printing?

Yes, when a printer is set to "Economy" or "Draft" mode, it can often print in grayscale to save ink. Check the print settings and make sure the print quality is set to "Normal" or "Best" to ensure color printing is enabled.

Q7. How can I prevent my printer from printing only in black and white?

Keep your printer's ink or toner cartridges sufficiently filled, regularly clean your printheads (if you're using an inkjet printer), and ensure your print settings are always configured for color printing. In addition, use high-quality cartridges and avoid using expired or counterfeit ink.

Conclusion: Fix Printer Only Prints Black & White

If your printer is printing in black and white only, the problem is usually related to cartridge issues, incorrect settings, or a need for maintenance. By following the troubleshooting steps outlined above, you should be able to quickly identify and fix the issue. Regular maintenance, including checking ink or toner levels, cleaning printheads, and keeping drivers updated, will help prevent this issue from occurring in the future.

Discover affordable, reliable, and eco-friendly printing solutions with True Image high-quality compatible toner and ink cartridges. Whether for home or office use, you’ll enjoy vibrant colors, sharp text, and outstanding page yield, all while saving on your printing costs. Print smarter, save more, and trust the quality of our products for your every printing need.

True Image
Trouble shooting

Leave a comment

All comments are moderated before being published

Featured Products

Brother TN227 toner setCompatible Brother TN227 Toner Set | TN227BK/C/M/Y Combo Pack
Compatible Brother TN227 Toner Set | TN227BK/C/M/Y Combo Pack
Sale priceFrom $59.95 Regular price$89.95
In stock
HP 206A  toner cartridge 4-packWhy buy True Image toner cartridges
Compatible HP 206A Toner Set | W2110A W2111A W2112A W2113A
Sale priceFrom $69.95 Regular price$99.95
In stock
hp 414a toner 4-packChip-Ready Compatible HP 414A Toner Cartridge Set | Smart Chips | Monitor Toner Levels
Chip-Ready Compatible HP 414A Toner Cartridge Set | Smart Chips | Monitor Toner Levels
Sale priceFrom $107.95 Regular price$199.95
In stock

Coupon For Readers

10% OFF all ink & toners at True Image

Use code: TIBG10