HP Printer Error Codes List and Solutions

When we use HP printers, various problems may occur during the operation of the printer. At this time, what bothers us is not only how to solve the problem, but also something more annoying. Sometimes the printer fails, but the error code appears on the printer display instead of the problem description. In this blog, I will summarize the common error codes of HP printers and explain the corresponding solutions.

What are HP Printer Error Codes?

1. HP printer error codes are a combination of numbers or letters generated by the printer system. They indicate a problem that occurred during the operation of the device.

2. These error codes usually appear on the printer's display screen, and sometimes pop-up prompts in the connected computer or print driver.

3. Common error code forms include:

• Numeric codes only
• Alphanumeric codes, such as "B3D15B31"
• Short text descriptions, such as "Paper Jam" or "Ink System Failure"

4. Error codes can help users or technicians quickly identify the type of failure so that appropriate repair measures can be taken.

Common Error Codes and Solutions

1. Printer in Error State

Meaning: This error indicates that the printer is not started, the device connection is abnormal, or the network is disconnected. Insufficient paper or ink may also trigger this state. 

Solution:

Power check: Turn on the printer and restart the device and computer.

Connection verification: Confirm that the printer is connected to the computer/Wi-Fi network.

Consumables confirmation: Replenish paper and ink above the safety line;

Ultimate solution: If the error still occurs, please contact HP's official technical support.

2. Error 59.F0

This error code indicates that the printer's internal motor system is abnormal.

There are two possible reasons:

The transfer belt (ITB) mechanical failure, which is often manifested as the transfer belt being stuck and unable to rotate normally.

The SR9 sensor is abnormal - it may be caused by a poor connection or component damage

Solutions

1. First stage basic inspection:

• Reset printer settings

• Remove all surge protectors

2. Second stage in-depth inspection:

• Reset the transfer belt (ITB) assembly

• Carefully check all electrical connection contacts of the ITB

3. Ultimate solution:

If the error still occurs after the above operations, or if the ITB assembly is found to be physically damaged, you need to replace the new transfer belt assembly to completely solve the problem.

3. Error 79

Meaning: Error 79 is a common error in HP printers, usually occurring when the print job is corrupted or the communication between the printer and the computer is interrupted. This error may cause the printer to freeze, restart, or even become unresponsive.

Triggers	Solutions
Corrupted or incompatible print job files	Clear all pending print jobs: Open Control Panel and click ”Devices and Printers”. Right-click the corresponding HP printer icon and select See what's printing. Cancel or delete all current jobs, especially stuck files
Abnormal print spooler service	Remove and re-add the printer from the system: Remove the printer device in Devices and Printers. Restart the computer and printer. Re-add the printer or reconfigure the network connection using the HP Smart tool
Printer firmware is outdated, or there is a software conflict	Check and update the printer firmware: Go to the HP official website or use the HP Smart app to make sure your printer is running the latest version of firmware. Firmware updates can fix known compatibility issues and system vulnerabilities.
Unstable network connection or IP address conflict	Confirm that the printer is connected to the computer: Make sure the connection (USB or Wi-Fi) between the printer and the local area network or computer is stable and reliable. You can try to reseat the cable or restart the wireless router.

4. Error Code 0xc19a0003

Meaning: Error code 0xc19a0003 is one of the most common error codes for HP printers. This error indicates that ink is leaking from the bottom of the printer. Ink leakage can be caused by a damaged ink cartridge or a problem with the printhead.

Solution: To fix this problem, you need to immediately remove the damaged ink cartridge and replace it with a new one. Then clean the printhead carefully. After this, reset your HP printer.

5. E0 Error 

Meaning: The E0 error message usually means that the wrong ink cartridge is installed or that the ink cartridge is not making good contact with the printer. 

Solution:

1. Lift the printer cover to remove the ink cartridge.
2. Remove the ink cartridge that has a flashing light in the ink cartridge slot.
3. Check the ink cartridge part number and make sure it is compatible with your printer.
4. Reinstall the ink cartridge (or install the correct HP ink cartridge) in the printer.
5. Close the printer cover.
6. If the error does not disappear automatically, press the "X" button on the printer control panel to clear the error.

6. E2 Error, E3 Error, E4 Error 

The error codes of these printers have similar meanings and are all related to printing paper.

Error Code	Meaning	Solution
E2 Error	The document was printed using the wrong size paper	Cancel the current print job. Start a new print job and select the correct paper size If the error does not disappear automatically, press the "X" button on the printer control panel to clear the error.
E3 Error	A paper jam or an ink cartridge jam has occurred	Reinstall the ink cartridges. Check for any jammed paper inside the printer and fix it. If the error does not clear automatically, press the "X" button on the printer control panel to clear the error.
E4 Error	A paper jam has occurred somewhere in the printer	Remove any remaining paper from the tray. Check for jammed paper in the input tray, output tray, ink cartridge access area, document feeder, or underneath the printer. Remove any jammed paper from these locations.

7. E5 Error or E6 Error

Meaning: E5/E6 errors indicate that the scanner or printer is in an error state.

Solution:

Unplug the printer for 1 minute and then plug it back in.

Reset the printer in the HP Smart App.

8. Error 02

Meaning: This is usually related to a printer cable or driver issue

Solution: Power off the printer and unplug all printer cables, wait a few minutes for the machine to reset, and power it back on. If this does not resolve the issue, it may be a hardware issue that may require an engineer to handle.

Conclusion

Knowing HP error codes can help us solve problems better. I hope this article can help you. In daily use, you should also perform maintenance and update the firmware regularly, so as to prevent errors and better maintain the printer. In addition, if you have tried to solve the problem several times but it doesn't work, you should immediately seek help from the official. This will prevent small problems from escalating into major repairs.