The HP Smart app is a powerful tool that allows users to conveniently manage their printers from their smartphone or computer. However, there may be times when you need to remove a printer from the app. This could be for a variety of reasons, such as replacing an old printer, troubleshooting a connection issue, or simply cleaning up your device list. Whatever the reason, knowing how to remove a printer from HP Smart is a must-have skill. In this blog, we’ll walk you through the process of removing a printer from the HP Smart app and the HP Smart website.
What is HP Smart?
HP Smart is an app developed by HP that allows users to connect and manage HP printers from a smartphone, tablet, or computer. The app is available for iOS and Android devices, as well as Windows and macOS computers.
HP Smart simplifies the printing process by providing a wide range of features, including:
- Print and Scan: Users can print documents and photos directly from the device and scan documents using the printer’s scanner.
- Monitor Ink Levels: The app provides real-time updates on ink and toner levels, ensuring that users never unexpectedly run out of ink or toner. This feature is particularly useful for users who print frequently and want to avoid interruptions.
- Manage Printer Settings: Users can easily access and adjust the printer’s settings, such as print quality, paper size, and more, directly from the app.
- Connect Multiple Devices: HP Smart allows users to connect and manage multiple HP printers from a single app, making it ideal for homes or offices with multiple printers.
- Troubleshooting and Support: The app provides access to troubleshooting guides, software updates, and customer support, helping users resolve issues quickly and efficiently.
The HP Smart app has become a must-have tool for many HP printer users due to its convenience and functionality. However, managing multiple printers in the app can sometimes become a hassle, especially when you no longer use some of your printers. That's when knowing how to remove a printer from HP Smart comes in handy.
How to Remove Printer from HP Smart App
Removing a printer from the HP Smart app is a simple process, but it does require attention to detail to ensure the printer is completely disconnected and removed from the device list.
- Open the HP Smart App: Launch the HP Smart app on your smartphone, tablet, or computer. If needed, make sure you are signed in with your HP account.
- Access Your List of Printers: Once the app is open, navigate to the “Printers” or “Devices” section. This is where all the printers connected to your HP Smart account are listed.
- Select a Printer to Delete: Find the printer you want to delete from the list. Tap or click the printer to access its settings.
- Delete the Printer: Look for a “Remove Printer” or “Forget This Device” option. This option is usually in the printer settings menu. Tap or click it.
- Confirm Delete: A confirmation prompt will appear asking if you are sure you want to delete the printer. Select “Yes” or “Remove” to confirm the deletion.
- Verify Delete: After deleting the printer, return to the “Printers” or “Devices” section to make sure the printer no longer appears in the list.
It is important to note that removing a printer from the HP Smart app does not delete the printer's driver or software from your device. It simply disconnects the printer from the HP Smart app, which means you will not be able to manage it through the app until you re-add it.
How Do I Remove a Printer from the HP Smart Website?
In addition to the HP Smart app, you can manage your printer through the HP Smart website. This option is especially useful if you prefer to use a web browser or if you access your account from a device that does not have the HP Smart app installed.
- Visit the HP Smart Website: Open your web browser and visit the official HP Smart website (https://www.hpsmart.com). If prompted, sign in with your HP account credentials.
- Navigate to Your Devices: Once signed in, locate the “My Printers” or “My Devices” section on the website. This is where all the printers connected to your account are displayed.
- Select a Printer to Delete: Find the printer you want to delete from the list of devices. Click the printer to open its details page.
- Delete the Printer: On the printer's details page, look for the “Remove Printer” or “Delete This Device” option. Click this option.
- Confirm the Deletion: A confirmation message will appear asking if you are sure you want to delete the printer. Click “Yes” or “Remove” to confirm.
- Verify the Deletion: Once the deletion process is complete, return to the “My Printers” or “My Devices” section to make sure the printer is no longer listed.
Just like with apps, deleting a printer from the HP Smart website only disconnects it from your HP Smart account. The driver and software for the printer remain installed on your computer or device.
FAQ About HP Printers
How Do I Hide My Printer on HP Smart App?
If you want to keep your printer connected to the HP Smart app but don't want it visible in the list of devices, you can choose to hide it.
Open the HP Smart App: Launch the HP Smart app on your device and go to the "Printers" or "Devices" section.
Select the Printer to Hide: Find the printer you want to hide and select it to access its settings.
Hide the Printer: Look for an option to "Hide Printer" or "Manage Visibility." Enable this option to hide the printer from the main list.
Access Hidden Printers: If you ever need to access a hidden printer, go to the "Hidden Printers" section within the app's settings.
Hiding a printer is useful when you want to keep your list of visible devices organized without completely removing any printers.
How to Add an HP Printer to HP Smart Again?
If you have removed a printer from the HP Smart app and need to add it back, the process is simple:
Open the HP Smart App: Launch the HP Smart app on your device.
Add a New Printer: Tap or click on the "Add Printer" or "+" button, usually located on the main screen or in the "Printers" section.
Select Your Printer: The app will search for available printers. Once your printer appears in the list, select it to begin the setup process.
Follow the Setup Instructions: Follow the on-screen instructions to complete the setup. This may include connecting the printer to your Wi-Fi network and configuring basic settings.
Confirm Connection: After the setup is complete, the printer will be added to your HP Smart account, and you can start managing it through the app again.
Adding a printer back to the HP Smart app is quick and easy, making it convenient to reconnect a device that was previously removed.
How to Reset an HP Printer
Resetting an HP printer can resolve a variety of issues, such as connection problems or error messages. Resetting a printer can often clear minor problems and restore normal functionality.
Press the Power button to turn off the printer. Wait a few seconds.
Disconnect the power cord from the back of the printer and the wall outlet.
Leave the printer unplugged for about 60 seconds. This helps clear any residual power from the system.
Reconnect the power cord to the printer and the wall outlet.
Press the Power button to turn the printer back on.
If a simple power cycle doesn't resolve the issue, you may need to perform a factory reset. This can usually be done through the printer's setup menu, but the exact steps vary by model. See your printer manual for specific instructions. Read our blog for more info: How to Reset HP Printer.
Conclusion
By following the steps outlined in this guide, you can confidently remove, hide, or re-add your printer in the HP Smart app, ensuring your printer management is as streamlined as possible. Whether you are an HP user or are considering whether HP is the right brand for you, understanding these processes will help you get the most out of your printing experience.
