Why Is My HP Printer Not Connecting to WiFi

Connecting your HP printer to WiFi should be simple, but it’s not uncommon to encounter issues that prevent a successful connection. These issues can be frustrating, disrupt your workflow, and delay important print jobs. In this blog, we’ll dive into the common reasons why your HP printer won’t connect to WiFi and provide detailed troubleshooting steps to help you resolve these issues.

Why Is My HP Printer Not Connecting to WiFi

Weak WiFi Signal

A weak wireless network signal is one of the most common reasons why an HP printer may not be able to connect to a network. The strength of your wireless network signal can significantly affect your printer's performance and connectivity. If the signal is too weak, your printer might not be able to establish or maintain a connection.

Incorrect Network Settings

Another common cause of connection issues is incorrect network settings. It is crucial to ensure that your printer is connected to the correct network with the correct credentials. The SSID (Service Set Identifier) is the name of your WiFi network. Your printer needs to connect to the correct SSID with the correct password. Simple mistakes when entering the SSID or password can prevent your printer from connecting to the network.

Printer and Router Compatibility Issues

Compatibility issues between the printer and router can also cause connection problems. Different devices may use different communication protocols, and ensuring compatibility is critical for a stable connection. Sometimes, older printers may not be fully compatible with newer router models, or specific settings on the router may prevent the printer from connecting.

How to Fix: My HP Printer Won't Connect to WiFi

1. Restart Your Devices

This is the first and simplest troubleshooting step. It can resolve temporary glitches and restore normal operation. Restarting your printer and router can clear any temporary glitches in the network connection, reestablish the link between devices, and often resolve connectivity issues without further intervention.

Restart Your Printer: Turn off the printer using the power button, wait about 30 seconds, and then turn it back on. This process can reset the printer's network settings and resolve minor connectivity issues.

Restart Your Router: Unplug the router from the power source, wait about 30 seconds, and then plug it back in. Allow the router to fully restart before trying to reconnect the printer.

2. Boost WiFi Signal

When you find that your HP printer cannot connect to WiFi due to a poor signal, consider the following:

Move the Printer Closer to the Router: The simplest solution is to reduce the distance between the printer and the router. Walls, furniture, and other obstacles weaken the signal, so placing the printer and router in the same room often resolves connection issues.

Use a WiFi Extender: If relocating the printer is impractical, consider using a WiFi extender. This device amplifies the WiFi signal, increasing its range and improving connectivity for devices that are farther from the router.

3. Check Printer’s Wireless Settings

Access the Printer's Control Panel: Use the control panel to navigate to the printer's setup menu. This process may vary by model, but you can usually find it under the "Setup" or "Network" options.

Check the Network Status: Look for the "Wireless Settings" or "Network Setup" option and select it. Here you can view the current network status and see if the printer is connected to the correct SSID.

Update the Network Settings: If there are any discrepancies or you suspect the settings are corrupted, select the option to reset the wireless settings. Follow the on-screen prompts and enter the correct SSID and password to reconnect the printer to your WiFi network.

4. Run HP Print and Scan Doctor

The HP provides a useful tool called HP Print and Scan Doctor that you can download from the HP Support website to diagnose and fix problems. It can automatically identify and resolve many common problems related to printer connections, driver issues, and more.

Download the Tool: Visit the HP Support website and search for HP Print and Scan Doctor. Download the tool to your computer.

Install the Software: Run the downloaded file and follow the on-screen instructions to install the tool.

Run the Tool: Open HP Print and Scan Doctor and select your printer from the list of available devices. If your printer is not listed, make sure it is turned on and connected to the same network as your computer.

Diagnose and Fix Problems: Follow the prompts to diagnose connection problems. The tool automatically scans for problems and offers solutions. Apply the recommended fixes and check if your printer can now connect to your WiFi network.

5. Other Solutions

If the above solutions don't work, consider the following factors.

Check Your Printer and Router Documentation

See the manuals or support website for your printer and router to make sure they are compatible. Look for any specific settings that may need to be adjusted to get the best connection.

Reinstall the Firmware

Reinstalling the printer firmware can resolve many compatibility issues. Check the HP website for the latest firmware update for your printer model and follow the instructions to install it.

Hard Reset HP Printer

Sometimes it is a good idea to reset your HP printer and connect to WiFi again. Check out our blog How to Reset HP Printer to learn how to hard reset an HP printer. After resetting, check your printer manual for instructions on how to connect to WiFi again.


In this blog, we explored common reasons why your HP printer won't connect to WiFi and provided detailed troubleshooting options. By following these steps, you should be able to identify and resolve the connectivity issues that are preventing your HP printer from connecting to WiFi. If the issue persists, consider contacting HP support for further assistance.

Trouble shooting

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