How to Reset Brother Printer

Whether you're dealing with printing issues, network failures, or persistent error messages, a printer reset can often fix it. In this blog, we will discuss how to reset Brother printer using the Brother TN227 toner cartridge printer as an example.

I.When to Reset Your Brother Printer

Resetting your Brother printer depends on the problem you are experiencing. Here are some situations when you might consider resetting your Brother printer:

  1. Printing Problems: Poor print quality, streaks, faded prints, or other print-related issues. Resetting can help clear temporary errors and restore normal printing functionality.
  2. Network Configuration Change: You changed the Wi-Fi network or router and the printer no longer connects. Printer reset allows you to reconfigure the printer for the new network.
  3. Error Message: An error message or code persists and cannot be resolved through normal troubleshooting. Resetting the printer can clear the error log and resolve the issue causing the error message.
  4. Factory Reset: You want to restore the printer to its original settings. You may need to do this if you have customized your settings and want to start over, or if you are experiencing multiple issues with your printer.
  5. Cartridge Replacement: After installing a new toner cartridge, the printer still shows low toner levels or other cartridge-related issues. Resetting your Brother printer can help the printer recognize the new cartridges and resolve any detection issues.


Keep in mind that a factory reset will delete stored data. Before proceeding, make sure to back up all important information. Before starting any reset, record any custom settings, configuration, or network details. Factory reset returns the printer to its default settings and removes any modifications you have made.

II.How to Reset Brother Printer

For the following operations, we take the Brother TN227 toner cartridge printer as an example.

1.Soft Reset

A soft reset is a quick and easy troubleshooting step. Performing a soft reset on your Brother printer is a simple process that can help resolve minor issues. Here are the steps to perform a soft reset on your Brother printer:

Disconnect power from the printer:

Press the power button to turn off the printer, and then unplug the power cord from the printer.

Wait at least 30 seconds:

Leave the printer unplugged for at least 30 seconds to 2 minutes. This short period of time ensures that the remaining power in the printer disappears.

Turn the printer back on:

Plug the power cord firmly back into the printer and press the power button to turn the printer back on.

Wait for initialization:

Let the printer complete its startup process.

With the above steps, you have soft reset your Brother printer. It can effectively solve temporary problems and restore the printer to a stable state. If the problem persists, you may need a more in-depth reset, such as a factory reset.

2.Factory Reset

Performing a factory reset is a more comprehensive step, and the process may vary slightly depending on your printer model.

(1)Factory Reset on HL-L3210CW/HL-L3230CDN/HL-L3230CDW printer

Make sure your Brother HL-L3210CW, HL-L3230CDN, or HL-L3230CDW printer is powered on.

Use the Up or Down button to navigate to the “Initial Setup” option and press “OK” to select it.

Scroll down to the “Reset” option and press “OK” to enter.

Next, select “Factory Reset” and press “OK” to confirm.

Press the up button to select “Reset” and finally press the up button again to confirm.

The printer will now start the factory reset process, which may take some time.

(2)Factory Reset on HL-L3270CDW printer

Your Brother printer is now powered on.

On the printer control panel, find and press the “All Settings” option.

Navigate to “Initial Setup” and press the corresponding button on the control panel to make your selection.

Now, find the “Reset” option and select it.

From the available reset options, select “Factory Reset.”

The system may prompt you to confirm the factory reset. Press and hold the “Yes” button for 2 seconds to initiate the restart. Your machine will then begin the reset process.

After the Brother printer reset is complete, press the “Home” button to return to the home page.

(3)Factory Reset on HL-L3290CDW printer

First, please make sure that the Brother HL-L3290CDW printer is turned on.

Then press the “Menu” button on the printer control panel.

Use the Up or Down button to go to the “Initial Setup” option and press OK to select it.

Press the up button to select the “Reset” option. Press the Up button again to select “Printer Default Settings.”

Then the LCD will display a message such as "Reboot OK?" Press the up button again to confirm and start the reset process.

Your machine will begin to reset, which may take 2-3 minutes to complete.

(4)Factory Reset on MFC-L3710CW/MFC-L3750CDW/MFC-L3770CDW printer

At this point your Brother MFC-L3710CW, MFC-L3750CDW, or MFC-L3770CDW printer should be powered on.

On the printer control panel, find and press the “Settings” option.

Browse the menu to find “All Settings” and select it.

Continue to navigate to “Initial Setup” and click on it.

Select the “Reset” option and then select “Factory Reset.”

The display will show the message "The machine will restart after reset. Press [OK] for 2 seconds to confirm.", press “OK” for two seconds to confirm restoring to factory settings.

The machine will now initiate the reset process and reboot.

After the reset is complete, the machine will reboot and restore its default factory settings.

How to Reset Brother Printer

3.Performing Initial Settings and Test Printing After Restoring Factory Settings

After the reset is complete, it is not over, take the following steps:

(1)Reconfigure initial settings.

Turn on the printer and browse the settings menu to select your language, country, date, and time. If your printer is connected to a network, configure the network settings accordingly, adjusting paper trays, quality settings, and other preferences as needed.

(2)Do a Brother printer test print to make sure the machine is working properly.

After the initial setup is complete, a test print must be performed. Launch a test page from the control panel and carefully check the printout for clarity, color accuracy, and any potential issues. Our blog How to Print a Brother Printer Test Page gives the details.


Resetting your Brother printer can effectively resolve various issues. With the right approach, a Brother printer reset can be a great tool to keep your Brother printer running efficiently.

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