Hello Victor Zimmerman,
We saw that you left a 2 start review for Compatible Brother TN221 Toner Cartridge 4-Pack. Do you encounter any problems in use or are not satisfied with our products? If yes, please feel free to call us at (855)412-1136 or email to cs@trueimagetech.com. If this is a misunderstanding, that’s OK. We just want to guarantee your 100% satisfaction.
Please remember that all True Image brand printer cartridges are covered by a 30-day money-back guarantee and a 2-year product warranty. If any cartridges fail to perform within their lifetime, we will provide tech support, free replacements or full refund unconditionally. Therefore, please don’t feel upset and give us a chance to fix the problem. We will do our best to make you a happy customer again.
Your 100% satisfaction is our goal!
Best regards,
True Image Customer Service Team