Hello Mary,
We saw that you left a 1-star review for Compatible HP 48A Toner Cartridge - CF248A. Do you encounter any problems in use, or are you not satisfied with our products? If yes, please feel free to call us at (855)412-1136 or email to cs@trueimagetech.com. If this is a misunderstanding, that's OK. We just want to guarantee your 100% satisfaction.
Please remember that all True Image brand printer cartridges are covered by a 30-day money-back guarantee and a 2-year product warranty. If any cartridges fail to perform within their lifetime, we will provide tech support, free replacements or a full refund unconditionally. Therefore, please don't feel upset and give us a chance to fix the problem. We will do our best to make you a happy customer again.
Your 100% satisfaction is our goal!
Best regards,
True Image Customer Service Team